Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.

Essential Functions & Responsibilities:

Leadership and Strategic Vision:

• Uphold TSTC Core Values in interactions with stakeholders, customers, students, and the community.

• Utilize market research and analytics to devise data-driven strategies for admissions and enrollment growth, maximizing student success while aligning with campus-wide priorities.

• Advocate for the elimination of admission and enrollment barriers hindering student access to higher education.

• Set enrollment targets, regularly review performance against KPIs, and mentor the team of Admissions Advisors, Enrollment Coaches, and Team Leads.

Collaboration and Outreach:

• Collaborate with internal departments, including the Provost Office, Marketing, Operations, Financial Aid, and faculty, to design and implement strategies for student enrollment and campus success.

• Plan and oversee enrollment initiatives, regional events, and outreach programs.

• Facilitate open house events and community activities to enhance the college experience.

Regulatory Oversight:

• Proactively review and ensure department compliance with Federal, State, and institutional policies, such as FAFSA and FERPA.

• Review changes to enrollment management policies and best practices, providing guidance to the team.

Technology Leadership:

• Provide leadership in the utilization of various software programs for eligibility review, financial aid tracking, and academic progress monitoring.

Enrollment Strategy:

• Assist in setting enrollment goals, monitoring KPIs, and adjusting staff resources to meet targets.

• Recognize barriers to enrollment and collaborate on solutions at both campus and statewide levels.

Early Alert System:

• Oversee the effective utilization of TSTC's Early Alert system, identifying at-risk students and devising outreach plans.

• Maintain detailed notes using advanced advising techniques.

Administrative Excellence:

• Identify and develop staff training needs, coordinate training and staff development.

• Contribute to the development of budgets and strategic plans.

• Participate in or lead statewide efforts for data collection, activity coordination, meeting facilitation, and recruitment project implementation.

Additional Leadership Responsibilities:

• Undertake additional leadership responsibilities as assigned, contributing to the continuous improvement of enrollment processes.

Skills & Abilities:

• Possess excellent written and verbal communication skills.

• Demonstrate advanced critical thinking skills for decision-making and problem-solving.

• Showcase exceptional multitasking abilities.

• Exhibit adaptability to learn and leverage new technologies.

• Possess data acumen to review provided reports, find insights, and act on those findings.

Competencies:

Customer Service:

In a service-oriented environment characterized by frequent interruptions, exhibit a high level of effectiveness in addressing customer inquiries and concerns. Provide not only timely responses but also ensure the delivery of concise and relevant information. Uphold a professional and tactful demeanor when interacting with customers, demonstrating the ability to navigate various questions and issues seamlessly.

Time Management:

Skillfully manage time in a dynamic and fast-paced setting by adeptly prioritizing tasks. Meet both external deadlines, such as those related to student needs, and internal deadlines with precision. Utilize a proactive approach to task organization to ensure efficient workflow and timely completion of responsibilities.

Problem Solving:

Apply critical thinking skills to analyze problems and determine optimal courses of action. Cultivate an open-minded and flexible mindset to explore and implement innovative solutions. Create comprehensive plans that address the root causes of issues, demonstrating adaptability and a commitment to effective problem resolution.

Teamwork:

Actively engage as a collaborative team member, fostering a cooperative atmosphere. Encourage cooperation among team members and participate in resolving collective questions. Stay abreast of procedural changes, contributing to the team's overall knowledge and adaptability.

Cultural Competence:

Demonstrate sensitivity and understanding towards the diverse backgrounds and needs of students. Establish an inclusive and welcoming environment for all individuals. Cultivate an awareness of cultural nuances and integrate practices that promote diversity, equity, and inclusion.

Leadership:

Exemplify superior enrollment coaching practices as a model for the team. Champion and lead initiatives aimed at enhancing enrollment strategies. Display adaptability in response to changing circumstances, providing guidance and inspiration to team members.

Strategic Thinking:

Elevate perspective by recognizing the broader organizational strategy and understanding its connection to the team's role and function. Articulate visions and possibilities that contribute significant value to the college, aligning individual efforts with overarching strategic goals.

Strategic Planning:

Comprehensively understand and execute statewide enrollment initiatives. Break down the larger vision into actionable items that contribute meaningfully to organizational growth. Demonstrate an ability to translate strategic objectives into practical plans, ensuring alignment with overall enrollment goals.

Education & Experience:

• Bachelor's Degree required, Master's Degree preferred.

• 3 years' experience in higher education, advisement, counseling, recruiting, or a similar field required.

• Experience in sales and advising techniques preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

• Occasional need to reach, pull, and carry loads up to 15 lbs.

** Pay Grade assigned will be based off of scope of role

Equal Opportunity Employer

Texas State Technical College (TSTC), as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.

Background Checks

A criminal history background check will be required for the finalist(s) under consideration for this position.