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Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.
Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.
The opportunity
Southern New Hampshire University's traditional campus is seeking tour guides for the 2023-24 academic year. This position requires potential Tour Guides to become extremely knowledgeable, resourceful and learn how to identify answers/solutions to visitors' inquiries. These individuals are required to bring groups of people to various locations on campus. Walking for approximately 60-90 minutes at a time.
Essential Duties and Responsibilities:
- Comfortable with public speaking and demonstrate confidence and campus spirit.
- Conduct campus tours for prospective students, high school groups, large recruitment programs, and specialty tours.
- Provide positive student stories and memorable experiences for guests on tour.
- Provide front-line customer service in the Office of Admission
- Assist visitors in locating university buildings, departments, and programs by personally escorting guests.
- Assist with welcoming prospective students for the daily campus visits.
- General office duties such as answering phones, greeting guests, physical mailing projects, etc.
- Ability to make phone calls to prospective students and families over the course of the school year.
- Be present at 4 required Office of Admission large-scale events including Open House and Accepted Student Day
Minimum Qualifications:
- Enrollment in an Undergraduate or Graduate Day program at SNHU
- At least one semester completed at SNHU
Preferred Qualifications:
- Strong communication skills
- Outgoing personality
- Professional demeanor
- Strong work ethic
Learning Outcomes:
- Public speaking
- Communication
- Enhanced ability to work on a team
- Event management experience
- Opportunities to lead others
- Critical thinking skills
- Phone experience
- Office work/experience
We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.
Southern New Hampshire University reaffirms its continuing commitment to afford qualified or qualifiable individuals an equal opportunity to compete for employment and advancement within the University. To ensure equal employment opportunity, Southern New Hampshire University shall not discriminate against any individual or group because of race, color, creed, ethnicity, sex, religion, national origin, citizenship, marital or parental status, disability, age, gender, gender identity or expression, sexual orientation, pregnancy, veteran/military status, genetic information, or on any other legally prohibited basis.
Southern New Hampshire University does not discriminate on the basis of sex in any education program or activity and is prohibited from doing so by Title IX. This requirement not to discriminate extends to both admission and employment at the University.