Business Implementation Manager - NORTAM
Houston, TX 
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Posted 14 days ago
Job Description

YOUR ROLE

The primary role of this position is to manage the operational implementations within CEVA's Supply Chain Solutions (SCS) Division. This role ensures a quality delivery of a predefined operational supply chain solution(s) as selected to support a new or existing customer need. The requirement of the role extends participate as a operational specialist in strategy meetings and develop standard operating procedures (SOP's).

WHAT ARE YOU GOING TO DO?

  • Effectively identifying business rules and requirements
  • Development of Standard Operating Procedure
  • Coordination with origin to execute operational implementation
  • Train SCS Origin/Destination on new business requirements
  • Provide assistance during vendor seminar preparation
  • Develop and deliver progress reports, proposals, requirements documentation, and presentations
  • Achieve post implementation steady-state and transition to Origin Operations/Destination Account Management
  • Conduct project post-mortems and create a recommendations report in order to identify successful and unsuccessful project elements

WHAT ARE WE LOOKING FOR?

Education and Experience:

  • High School Diploma or GED
  • Fluent in English written and spoken.
  • University degree or Business or college diploma in Logistics/Transportation or 5 years of experience in a similar role
  • Minimum of 5 years' experience in Customer Support or Account Management capacity, including all aspects of process development and execution
  • Proven track record delivering successful account management
  • The role requires Business knowledge to continuously implement industry best practices to customer implementations
  • Experience at working both independently and in a team-oriented, collaborative
  • Team environment is essential

Skills:

  • Advanced proficiency in Microsoft Office, internet, web-based and job specific software applications.

Characteristics:

  • Ability to analyze complex problems and develop appropriate solutions.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
5+ years
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