The technician's role is to provide on site technical support in the service and maintenance of all customer equipment and processes associated with their mission of accomplishing daily production goals. This may include basic labor, routine maintenance, equipment repairs, or troubleshooting and debugging equipment system issues, depending upon individual qualifications a

and Requirements Primary contact for customer phone calls, assuring superior customer service levels are met and exceeded. Communicate customer issues and needs to the necessary team members to insure they are addressed in a timely manner. Create service work orders and communicate details to the appropriate service team. Review and submit for invoicing service work orders

Direct and support territory sales, including strategy development, objective setting, technical support, CRM oversight, and team leadership. Build and maintain relationships with key clients. Partner with Maintenance, Engineering, and Purchasing to market utility services comprehensively. Forge connections with mid sized businesses for new opportunities. Drive revenue by