Essential duties include, but are not limited to the following Answer initial Service department calls, assist with non technical customer questions, transfer technical issues to appropriate person or enter cases and set proper call back expectations The proficient D365 associate will help support the Region in consistent system usage and technical support/training Improv

Essential duties include, but are not limited to the following Proactively attains a safe and healthy work environment for all employees Provide telephone / e mail customer support on the operation and use of Mazak Products. Provide part processing / Machine recommendations to best produce customer parts at the stated quantities. Perform time study estimates of machine cy

Essential duties include, but are not limited to the following Proactively attains a safe and healthy work environment for all employees Answer technical questions from customers, field service technicians, vendor / distributor technicians Provide technical support that is commensurate with the ability of the person or persons to safely perform the recommended task or pro