Provide responsive and reliable customer service and technical support. Provide liaison support between customers. Coordinate with other departments. Perform the returned materials process, including initiation, receipt, expediting, and closing RMAs. Use of Data Works system for sales orders, shipments, field service contacts, RMAs, warranty and report generation. Receive

Provide responsive and reliable customer service and technical support Provide liaison support between customers Coordinate with other departments Perform the returned materials process, including initiation, receipt, expediting, and closing RMAs Use of Data Works system for sales orders, shipments, field service contacts, RMAs, warranty and report generation Receive prod